Privacy notice

Estospaces Solutions Private Limited administers EstoSpaces services in India, and Estospaces Solutions Limited administers EstoSpaces services in the United Kingdom. The applicable entity depends on the service and onboarding context. Questions about this notice can be sent to contact@estospaces.com.

• Basic technical request data such as IP address, browser type, requested URL, timestamp, and security logs.
• Information you choose to send by email, including your email address and message.
• Account, enquiry, property, message, support, and workflow information submitted through the separate application.
• Website usage, live-chat, and support interaction data only when you allow optional analytics and chat tools.

The landing-site analytics abstraction does not send contact details, search text, document metadata, or the contents of messages to Google Analytics. Information you intentionally submit through Zoho SalesIQ chat is processed to provide support.

• Provide, secure, troubleshoot, and improve the website and product.
• Respond to enquiries and support requests.
• Operate property enquiries and the private-beta workflow requested by an account holder.
• Meet legal obligations and protect the service against misuse.
• Understand aggregate website use when optional analytics consent is given.

Hosting, application, monitoring, email, optional analytics, and live-support providers may process limited information on our behalf. These providers include Google Cloud, Google Analytics when configured, and Zoho SalesIQ when you allow optional tools. Some providers may process information outside your country, subject to the safeguards required for the relevant service and applicable law.

Information is kept only for as long as needed for the purpose it was collected, the account or service status, dispute handling, security, and legal requirements. You can contact us for more information about retention that applies to your use of the service. We use technical and organisational controls, but no online service can guarantee absolute security.

You can reject optional website analytics and chat tools, reopen cookie preferences, and contact us about access, correction, deletion, restriction, objection, or portability where those rights apply. Identity checks may be required before acting on a request.

We may update this notice as the private beta and operating processes change. The date at the top identifies the current public notice.